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Leaving the App

When a person temporarily leaves the app, it is advisable to set the account to inactive.

At some point, an account may also need to be permanently deleted. According to the GDPR, all related personal data must also be deleted.

Removing an Employee​

When removing an employee, there are a few options:

  • The employee has never logged in and therefore has no account
  • The employee has an account and is part of multiple departments/project teams
  • The employee has an account and is part of only 1 department/project team

Employee Has No Account​

If the employee has no account, the employee record will be deleted. Since there is no account and no data, nothing further needs to be done.

Employee Has an Account and Is Part of Multiple Departments/Project Teams​

If the employee is removed from a department/project team, this link will be removed and the employee will disappear from the overview of employees in that department/project team. However, the record will remain and so will the related account. The employee is still active in one or more other departments/project teams.

Employee Has an Account and Is Part of Only 1 Department/Project Team​

If the employee is removed from the only department/project team where they are active, the employee record will be set to inactive. The account and all data will remain, but the employee can no longer log in. To permanently remove the employee, the account must be deleted.

Deleting an Account​

When deleting an account, the following steps are automatically taken:

  • Chats and chat messages are deleted
  • Files and related documents are deleted
  • The employee or user record is deleted
  • The account record is permanently deleted from Firebase

End of Subscription​

If the environment must be permanently deleted in connection with the end of the subscription, AI-Corporate will take the following steps:

  • All accounts in the environment will be deleted
  • The entire database of the environment will be deleted

Step 1 ensures that all personal data is permanently deleted. Step 2 ensures that all organizational data, team structures, and settings are deleted.